Reporting Supply Issues

Published on: 1st February 2022 | Updated on: 15th June 2023

Community Pharmacy Wales are aware of the significant issues obtaining stock that are currently being experienced by contractors across Wales.

CPW would like to remind contractors of the importance of reporting this information directly to CPW using the following form:
To report a generic medicine shortage where the product can only be obtained at a price higher than the Drug Tariff listed price:

Report product over Drug Tariff price

Community Pharmacy England use information reported to them directly from English contractors to inform their discussions with the Department of Health and apply for a price concession where appropriate. Welsh Government have agreed to adopt the price concessions applied in England, however CPW will also highlight to Welsh Government on a regular basis any specific issues as raised by Welsh contractors.

Further information on Price Concessions and the current price concessions can be found on

Price Concessions