Pivotell Information

Published on: 9th November 2022 | Updated on: 23rd August 2023

Some Local Health Boards may commission services and will fund the dispensing of medication into these devices, please check with your LHB prior to agreeing to fill one of these devices.

Further information in relation to Pivotell, draft SOPs, dispensing aids and training materials can be found on the Pivotell website:

Some contractors have raised concerns in relation to filling of these devices and some of these were covered by a CPW communication:
click here

Contractors are advised to consider all issues and reminded that the final decision to fill any device (or blister packs etc) rests with the professional judgement of the dispensing pharmacist and not with the LHB or Social Services.