Published on: 1st February 2022 | Updated on: 20th September 2023

Primary Care Services has developed an eReturns system that will return prescriptions for clarification electronically, providing benefits in terms of:

  • Security of data
  • Timeliness
  • Environmental friendliness
  • Resource costs

This service replaces the old paper return form and aims to make the process easier and more secure for NHS connected Pharmacies by utilising the Primary Care Services Online portal. In addition this method of processing reduces the costs involved in printing and posting returned items.   Further information and a copy of the User Manual can be obtained here.