Helpdesk Support

Published on: 1st February 2022 | Updated on: 20th December 2023

For queries relating to NHS Email, Choose Pharmacy and the ISMS and CG Toolkits please contact the Primary Care Service Desk on 0333 200 8048 or email: primarycare.servicedesk@wales.nhs.uk

For queries relating to pricing, NECAF, eSchedule, eReturns please contact the NWSSP helpdesk on 029 20904030 or email prescribing.management@wales.nhs.uk

CPW Helpdesk Form

For queries on contractual matters please contact the CPW Helpdesk on 02920 442070 or email info@cpwales.org.uk

Frequently Asked Questions:

CPCL Frequently Asked Questions

CCPS Frequently Asked Questions

IP Service Frequently Asked Questions

Collaborative Working Scheme Frequently Asked Questions

Quality & Safety Scheme Frequently Asked Questions

Continuity Scheme Frequently Asked Questions