Helpdesk Support

Published on: 1st February 2022 | Updated on: 15th May 2026

For queries on contractual matters please contact the CPW Helpdesk:

Tel: 02920 442070

Query	Contact	Telephone	Email
NHS Email, Choose Pharmacy and the ISMS	Primary Care Service Desk	03332 008048	primarycare.servicedesk@wales.nhs.uk
NECAF, eSchedule, eReturns	NWSSP helpdesk	02921 500444	prescribing.management@wales.nhs.uk
Training/Accreditation	HEIW	03300 585004	HEIW.Pharmacy@wales.nhs.uk
CG and IG Toolkits			welshigtoolkit@wales.nhs.uk

Request a Meeting, Pharmacy Visit, or Call-back from a member of the CPW Team

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